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What is Hotel MSSNGR?

Hotel-mssngr.com is a communication platform for hotels that allows guests to communicate with hotel guests using their own mobile devices plus on seven additional communication channels. It enables hotels to provide a more personalized and efficient guest experience while also increasing operational efficiency. Watch a short video on how Hotel MSSNGR works for you and your guests!

Transform your guest communication! 8 communication channels for you to choose from!

Select the guest channels that suit your guests and your property best.

Hotel MSSNGR will improve your communication efforts instantly!

See the details!

Apps All services and offers are directly accessible on the guest's devices.

Web App All services and offers are directly accessible on the guest's device via QR code.

Digital Signage Show what's happening on your lobby screen and touch screens - manage your public TV system.

In-Room TV Deliver guest content to the TVs in the room via your existing TV setup.

Smart TV Add value to your TV content by showing all your offers.

Carbon PDF No more design tools required. Create your printing materials in your design using our back office tool.

Web Stream Integrate guest communication content into your existing website and show what you offer.

Pre-Stay Mail Integrate targeted guest communication content into your pre-arrival and marketing newsletters.

Our digital platform is your solution for guest communication, upselling, team efficiency and guest analytics

Our key principle: One cloud-based Data Management Hub for all channels

Learn more about our Data Management Hub, a single entry content hub

Upselling - with Hotel MSSNGR you will generate onsite revenue larger than € 1,500 per guest and stay*.

Find out how to increase onsite revenue

Team efficiency - Hotel MSSNGR saves up to 2 days of the hotel staff’s weekly time for guest communication.

Learn more about how to boost team efficiency

Guest analytics - Would you like to understand the needs and wishes of your guests? Our analytics tool reveals the insights.

Discover how to analyse your guests’ behavior

Our integrated On-Site Bookings - remote pre-checkin, activity bookings, table reservations - everything you need to book, buy or reserve is taken care of.

Learn more about our On-Site Bookings

Hotel MSSNGR is proud to serve these fine hotels and resorts and many more:

*per guests who either performed min. 1 booking/reservation per stay via the Hotel MSSNGR native and web app of the hotel and/or via the hotel staff which used the Hotel MSSNGR back office booking engines to administer this booking. Avg stay was 8.6 days in 2020.